Everything you need to know.

Got questions? We’ve got answers. Here’s everything you need to know before getting started.

EVENT CREATION

What type of events can I create?

You can create both paid and free events. Free events have no platform fees, while paid events allow you to sell tickets and receive payouts via Stripe.

Can I create events without a specific address?

No, we require real locations for in-person events. Contact us if you need virtual event options.

Can I edit events after creating them?

Yes, but major changes (date, time, location) may notify all attendees automatically.

What happens if I need to cancel my event?

You can cancel anytime. Attendees are notified immediately, and ticket refunds are processed automatically.

What if Google can't find my location?

Try a nearby address or landmark, or contact support for help with hard-to-find venues.

Is my event private?

Yes, every event is private

MANAGING GUEST LIST

How do I invite people to my event?

Share the event link, invite by phone number/email, or make it public for anyone to find.

Can I invite people who don't have Let's Hang accounts?

Yes, they'll receive an invitation and can sign up to attend your event.

How do I track RSVPs?

You can view all guest statuses directly in the guest list on your event page.

How do I check-in people at my event?

Use the built-in check-in tool to scan QR codes or manually mark attendees as present.

TICKETED & PAYMENTS

How do I create my first paid event?

Select "Ticketed Event" during creation, add ticket types with prices, and connect your Stripe account.

What payment information do I need to provide?

You'll need to set up a Stripe account with bank details to receive payments.

What fees do you charge organizers?

We charge a small service fee percentage on each ticket sale, plus Stripe's ~2.9% + $0.30 processing fee.

When do I get paid?

Payments are transferred to your account after the event concludes, minus platform fees.