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Everything you need to know.

Got questions? We’ve got answers. Here’s everything you need to know before getting started.

EVENT CREATION

What type of events can I create?

You can create both paid and free events. Free events have no platform fees, while paid events allow you to sell tickets and receive payouts via Stripe.

What type of events can I create?

You can create both paid and free events. Free events have no platform fees, while paid events allow you to sell tickets and receive payouts via Stripe.

Can I create events without a specific address?

No, we require real locations for in-person events. Contact us if you need virtual event options.

Can I create events without a specific address?

No, we require real locations for in-person events. Contact us if you need virtual event options.

Can I edit events after creating them?

Yes, but major changes (date, time, location) may notify all attendees automatically.

Can I edit events after creating them?

Yes, but major changes (date, time, location) may notify all attendees automatically.

What happens if I need to cancel my event?

You can cancel anytime. Attendees are notified immediately, and ticket refunds are processed automatically.

What happens if I need to cancel my event?

You can cancel anytime. Attendees are notified immediately, and ticket refunds are processed automatically.

What if Google can't find my location?

Try a nearby address or landmark, or contact support for help with hard-to-find venues.

What if Google can't find my location?

Try a nearby address or landmark, or contact support for help with hard-to-find venues.

Is my event private?

Yes, every event is private

Is my event private?

Yes, every event is private

MANAGING GUEST LIST

How do I invite people to my event?

Share the event link, invite by phone number/email, or make it public for anyone to find.

How do I invite people to my event?

Share the event link, invite by phone number/email, or make it public for anyone to find.

Can I invite people who don't have Let's Hang accounts?

Yes, they'll receive an invitation and can sign up to attend your event.

Can I invite people who don't have Let's Hang accounts?

Yes, they'll receive an invitation and can sign up to attend your event.

How do I track RSVPs?

You can view all guest statuses directly in the guest list on your event page.

How do I track RSVPs?

You can view all guest statuses directly in the guest list on your event page.

How do I check-in people at my event?

Use the built-in check-in tool to scan QR codes or manually mark attendees as present.

How do I check-in people at my event?

Use the built-in check-in tool to scan QR codes or manually mark attendees as present.

TICKETED & PAYMENTS

How do I create my first paid event?

Select "Ticketed Event" during creation, add ticket types with prices, and connect your Stripe account.

How do I create my first paid event?

Select "Ticketed Event" during creation, add ticket types with prices, and connect your Stripe account.

What payment information do I need to provide?

You'll need to set up a Stripe account with bank details to receive payments.

What payment information do I need to provide?

You'll need to set up a Stripe account with bank details to receive payments.

What fees do you charge organizers?

We charge a small service fee percentage on each ticket sale, plus Stripe's ~2.9% + $0.30 processing fee.

What fees do you charge organizers?

We charge a small service fee percentage on each ticket sale, plus Stripe's ~2.9% + $0.30 processing fee.

When do I get paid?

Payments are transferred to your account after the event concludes, minus platform fees.

When do I get paid?

Payments are transferred to your account after the event concludes, minus platform fees.